Services
I’d love to create a programme just for your team — get in touch and let’s chat about your needs.
Launch & Registration Package
• Full guidance on the CQC registration process
Step-by-step support through the entire journey, including requirements, documentation, timelines, and what the CQC expects at each stage.
• Completion & submission of the registration form
Your application is professionally prepared for you, ensuring accuracy and compliance. You receive a ready-to-send submission and supporting communication.
• Drafting & tailoring of the Statement of Purpose
A personalised Statement of Purpose tailored to your service type, care model, and operational setup, aligned with CQC templates and regulatory wording.
• Customised policies & procedures (Basic & Plus Versions)
Bespoke, service-specific policies — never generic templates.
– Basic: All core mandatory policies for registration
– Plus: A full suite of governance, HR, operational and risk-management policies to support long-term compliance
All aligned with the Health and Social Care Act and CQC regulations.
• Coaching for the Registered Manager interview
1:1 preparation including mock questions, guidance on demonstrating governance, and support in presenting your competence confidently.
• Ongoing support until approval
Continuous help with CQC queries, evidence requests, amendments, and maintaining compliance until your registration is approved.
• Governance, staff management & compliance guidance
Practical advice on setting up a safe, compliant service, including governance structure, staffing, safer recruitment, compliance monitoring, and operational standards.
Tailored Policies & Procedures
Delivering bespoke, service-specific policies tailored to your organisation — never generic templates:
Basic Version: Includes all core mandatory policies required for CQC registration, providing a strong foundation for compliance and safe, effective service delivery.
Plus Version: A comprehensive suite of policies covering governance, HR, operational procedures, and risk management, designed to support long-term compliance, organisational growth, and sustainable best practice.
All policies are fully aligned with the Health and Social Care Act and CQC regulations, giving you peace of mind that your service is compliant, operationally robust, and inspection-ready.
Why choose this package:
Policies are personalised to reflect your team structure, service type, and organisational culture
Practical, easy-to-use documents that support day-to-day operations and staff understanding
Designed to embed good governance, strengthen leadership, and reduce risk
This package ensures that your policies are not just compliant on paper but truly functional, supporting your service, staff, and long-term success.
Inspection Ready Package
• Comprehensive review of governance & compliance
A full assessment of your current systems, processes, and documentation to identify gaps against CQC standards and the Health and Social Care Act.
• Organisation & improvement of CQC documentation
Your policies, evidence folders, operational records, and governance files are reviewed, updated, and organised to ensure they meet inspection requirements.
• Evidence collection & preparation
I gather, structure, and prepare all required evidence for you — reducing pressure around deadlines. Your only task is to review and approve before submission.
• On-site or virtual mock inspection
A realistic inspection-style assessment, including key lines of enquiry, staff interviews, evidence checks, and scenario-based questions to prepare your team.
• Detailed written action plan
A clear, structured report highlighting risk areas, compliance gaps, and practical recommendations to strengthen your service.
• Support with audits, risk assessments & governance tasks
I design bespoke audits and risk assessments that evaluate compliance and clearly demonstrate the standards achieved, providing measurable insights to drive continuous improvement. This includes support with your HR systems, occupational health requirements, training compliance, complaints and incident management, and wider governance processes.
Add-Ons
Enhance your service with optional extras designed to strengthen both your professional operations and your team’s image:
Professional portrait photography
High-quality staff portraits for profiles, marketing materials, and your website, helping present a polished, professional image.Onboarding packs
Comprehensive induction materials including training schedules, guides, templates, and checklists to ensure new staff are fully prepared and compliant from day one.
Compliance Partner Package (Retainer)
• Quarterly site visits
Scheduled visits to your service to review operational processes, staff practices, and governance systems in person, ensuring ongoing compliance and readiness for inspections.
• Month 1 and 2 review of all documents and action plan completion
A detailed assessment of all policies, procedures, and documentation within the first two months, with clear action plans to address any gaps or updates needed.
• Monthly document and compliance review
Ongoing monthly checks to ensure all records, audits, and policies remain up-to-date, accurate, and aligned with CQC standards. This proactive approach helps you stay ahead of regulatory requirements.
• Regular review of audits & records
I design and monitor bespoke audits and risk assessments, providing measurable insights and completing an annual analysis to identify trends, highlight risks, and drive continuous improvement.
• Policy updates in line with regulations
Continuous monitoring of regulatory changes and guidance updates, with all relevant policies reviewed and updated accordingly to maintain full compliance.
• HR monitoring & staff compliance support
Assistance in monitoring HR systems and staff compliance to ensure all recruitment, training, supervision, and regulatory requirements are met efficiently and effectively.
• Priority advice on compliance issues
Direct access to expert guidance whenever compliance challenges arise, with fast, practical solutions to prevent risks and maintain high standards across your service.
• Exclusive benefit
As a retainer client, you also receive 20% off annual BLS training, helping you maintain essential skills for your team while maximising value.s
Basic Life Support (BLS) Training (Face to Face)
Your team will learn:
CPR & resuscitation (adults & children)
AED (defibrillator) use
Choking & anaphylaxis management
Primary survey and emergency response
All sessions follow HSE, Health & Safety (First Aid) Regulations 1981, and Resuscitation Council UK standards — meeting full CQC requirements.
Includes a practical assessment and certificate of completion.
Delivered in-house or individually.
Pricing:
1–5 participants: £70 per person
Groups of 6–12: £400 per group
Registered Manager Mentoring & Training
• 1:1 mentoring sessions (online or in-person)
Personalised mentoring tailored to your needs, delivered either remotely or on-site, focusing on your role, responsibilities, and professional development.
• Mock CQC interview preparation
Practical preparation for your Registered Manager interview, including example questions, scenario-based practice, and guidance on demonstrating competence, governance, and leadership.
• Training on governance, audits & leadership
Targeted training to enhance your understanding of governance frameworks, effective audit processes, risk management, and leadership skills to confidently manage your service.
• Individual development plan
A tailored development plan highlighting key areas for growth, actionable steps, and measurable goals to support your career progression and strengthen your performance as a Registered Manager.
